In order to receive a refund for an in-App purchase, the purchased goods must be unused. Should you meet this requirement, we invite you to continue reading to find out how to proceed.
Please note that while we are supporting World of Tanks: Blitz on both Android and iOS, the refund process is bound to the platform you made the purchase and the refund procedure may be different from one platform to the other.
Apple
All payments on this platform go through Apple iTunes Store and are not directly handled by Wargaming.net.
In order to get your case investigated, we invite you to contact Apple Support by following this link.
We strongly recommend that you add a transaction history to your request in order to speed up the process. If you are unsure how to gather this data, please have a look at the following guide:
All payments on this platform go through Google Play and are not directly handled by Wargaming.net.
However, if you made a payment through Google Play and wish it refunded, we invite you to contact our Support Teamand add a proof of payment such as your payment history on Google to the ticket.
In order to know how to gather this data, we recommend the guide displayed on Google’s website:
Our agents will then be able to handle your request.
